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    EVS XT Remote Desktop Tips and Tricks

    Proficient EVS software users are familiar with XNet Monitor’s feature called Remote Desktop: an exact emulation of EVS XT server’s VGA screen is reproduced in a window allowing the operator to control the server remotely. This article will explain how to fine-tune this feature to give better user experience to your remote operators.

    Missing bins in Elastic Search

    On a chilly November day we have been presented with an interesting technical problem: IPWeb and Adobe Premiere Pro IPLink plugin working off a large IPDirector system have been missing a root-level bin, where a majority of customer’s media resided.

    Troubleshooting Gitlist configuration errors

    After a power outage that resulted in our customer’s virtual machines undergoing a controlled reboot, I have noticed that the Gitlist repository for our projects has become unavailable.

    IPD Software Player crashing

    A number of times I have observed IPDirector’s Software Player crashing with the following symptoms: You can load a clip and hit play – playback would commence successfully Once you try to jog far enough or skip to a later section of the clip, the image freezes, the clip icon at the top-left corner of […]

    Studying custom index fragmentation reports

    A custom script from a Production Asset Management (PAM) system reports on indexes that are in ‘red’ state and suggests that a rebuild is necessary. But is it really?

    PAM searches returning incorrect results

    Media managers working with me on a major sporting event in South Korea have spotted an unusual behaviour within their production asset management (PAM) system. I have gone in to investigate this strange problem.

    IPDirector not reflecting changes in directory

    After a major IPDirector and Multicam upgrade my customer’s Database Explorer no longer reflected the actual set of files that existed on the network storage: instead of 18 files that could be seen in Windows Explorer, IPDirector has shown 45 assets, some of which have referred to files that have been deleted a while ago.

    Using Avid NEXIS as IPDirector Nearline

    I previously haven’t heard of Avid NEXIS being used as IPDirector Nearline storage. On one of the productions we have still tried to get it to work and have partially succeeded.

    Loss of keyboard control in Multicam 15.01.36 with Avocent KVM

    After upgrading from Multicam version 14 to 15.01.36, one of my customers has noticed that any mouse movement on the RX side of an Avocent KVM would stop the server from responding to keyboard input.

    EVS XSquare 3.8.15 installation errors

    When I was trying to install XSquare 3.8.15 on a clean Windows Server 2008 R2 Standard machine (in the “Orchestrator Only” mode) the installation of .NET Framework 3.5 dependency has failed.

    Investigating File System Watcher buffer overruns

    An exciting story about a peculiar storage behavior causing IPDirector problems. Warning: log-reading, some programming and Powershell scripting inside!

    Using WMIC to re-install .NET Framework versions remotely

    In the previous post we have gathered a list of workstations that required their Microsoft .NET Framework to be downgraded. Let’s downgrade them remotely using the Windows Management Instrumentation Command-line (WMIC).

    Getting installed .NET Framework versions remotely

    One of our customers has been requested to uninstall certain .NET framework versions from their workstations: it had surfaced that the EVS IPDirector version that the they were running was incompatible with anything above .NET Framework 4.5.1…

    Getting rid of slow searches and bringing back missing clips

    Our customer has noticed that certain searches for media files performed by operators would run slowly and not yield any results. In this case, however, it did not mean that there was no media to return: we have faced one of the strangest SQL Server errors known to DBAs.

    Integrating IPDirector with CasparCG – open source live graphics solution

    This week I had a chance to work on an interesting project involving a beautiful free piece of software called Caspar CG. And we have enhanced it with metadata from EVS IPDirector!

    Fighting system slowness and improving DB performance

    Our customer’s database has been experiencing high CPU pressure for some time, so we have been tasked to investigate this matter. User workstations would stop responding, freeze, and display DB connection problems.  

    Investigating network storage disconnections

    One of our customers was often getting requests from operators to do a Nearline (network storage with media files) re-scan for them. So I went to investigate the problem!  

    EVS XFile3 partial restores

    Whilst working with EVS XFile3 software at a live production I have been asked to restore a particular part of a game, which has been recorded a few days ago and by then has only existed as a file on a hard drive.